Río Serrano Hotel + Spa
Sector Río Serrano, Torres del Paine, Chile
Wonderful
1187 reviews
Most popular services
Restaurant
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Shuttle service
Free parking
Internet
Safety deposit box
Spa
BBQ facilities
Free Wi-Fi
Pool
Daily maid service
Rooms
Choose dates to see prices
Classic Double or Twin Room
Guests: 2
Area: 28 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious twin/double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer.
General:
Safe, Air conditioning, Heating, Hypoallergenic, Trash cans, Key card access
Media & Technology:
Pay-per-view channels, TV, Telephone, Flat-screen TV
Living Area:
Desk
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs
View:
View
Services:
Wake-up service
Room Amenities:
Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Pool and Spa:
Pool towels
Cleanliness & disinfection:
Hand sanitizer
Food & Drink:
Minibar
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Toilet, Guest bathroom, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap, Shower cap, Slippers
Classic Twin or Double room - All Inclusive
Guests: 2
Area: 28 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious twin/double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin/double room features a flat-screen TV, a wardrobe, a safe deposit box and heating.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Heating, Hypoallergenic, Trash cans, Key card access
Media & Technology:
Pay-per-view channels, TV, Telephone, Flat-screen TV
Living Area:
Desk
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs
View:
View
Services:
Wake-up service
Room Amenities:
Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Pool and Spa:
Pool towels
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Toilet, Guest bathroom, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap, Shower cap, Slippers
Superior Double or Twin Room with Mountain View
Guests: 3
Area: 32 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious twin/double room features a mini-bar, a wardrobe, as well as a private bathroom boasting a bath and a shower. This twin/double room has a safe deposit box, heating, a flat-screen TV and mountain views.
General:
Safe, Heating, Hypoallergenic, Trash cans, Key card access
Media & Technology:
Telephone, Pay-per-view channels, TV, Flat-screen TV
Living Area:
Desk
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs
View:
View, Mountain view, River view
Services:
Wake-up service
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Pool and Spa:
Pool towels
Cleanliness & disinfection:
Hand sanitizer
Food & Drink:
Minibar
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Toilet, Guest bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap, Shower, Slippers
Standard Double or Twin Room
Guests: 2
Area: 24 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Featuring bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin/double room features a mini-bar, a wardrobe, a safe deposit box, heating and a flat-screen TV.
General:
Safe, Heating, Hypoallergenic, Trash cans, Key card access
Media & Technology:
Telephone, Pay-per-view channels, TV, Flat-screen TV
Living Area:
Desk
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs
Services:
Wake-up service
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Pool and Spa:
Pool towels
Cleanliness & disinfection:
Hand sanitizer
Food & Drink:
Minibar
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Toilet, Guest bathroom, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap, Shower cap, Slippers
Superior Double or Twin Room with Mountain View - All Inclusive
Guests: 3
Area: 32 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious twin/double room offers a mini-bar, a wardrobe, as well as a private bathroom featuring a bath and a shower.
Food & Drink:
Minibar
General:
Safe, Heating, Hypoallergenic, Trash cans, Key card access
Media & Technology:
Telephone, Pay-per-view channels, TV, Flat-screen TV
Living Area:
Desk
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs
View:
View, Mountain view, River view
Services:
Wake-up service
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Pool and Spa:
Pool towels
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Toilet, Guest bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap, Shower, Slippers
Standard Double or Twin Room - All inclusive
Guests: 2
Area: 24 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
Featuring bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin/double room features a mini-bar, a wardrobe, a safe deposit box, heating and a flat-screen TV.
Food & Drink:
Minibar
General:
Safe, Heating, Hypoallergenic, Trash cans, Key card access
Media & Technology:
Telephone, Pay-per-view channels, TV, Flat-screen TV
Living Area:
Desk
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs
Services:
Wake-up service
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Pool and Spa:
Pool towels
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Toilet, Guest bathroom, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap, Shower cap, Slippers
Traveler's reviews
9.4
Wonderful
1187 reviews
Staff
9.69
Facility
9.62
Cleanliness
9.66
Comfort
9.75
Location
9.66
Price quality
8.72
Area Info
Restaurants & cafes
Salto Grande
25 km
Restaurant Hotel Rio Serrano
500 m
Lafalfatas del Sur
700 m
Pudeto Catamarán Dock and Cafeteria
24 km
Closest airports
Teniente Julio Gallardo Airport
83 km
What's nearby
Portería Río Serrano
4 km
Facilities - Río Serrano Hotel + Spa
Activities
- Sauna
- Fitness center
- Fishing
- Game room
- Spa
- Massage
- Pool table
- Hiking
- Horseback riding
- Indoor pool
- Public Bath
- Beauty services
- Facial treatments
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Fitness
- Locker rooms
- Temporary art galleries
- Movie nights
- Tour or class about local culture
- Live music/Performance
- Live sports events (broadcast)
Services
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Laundry
- Express check-in/out
- Packed lunches
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
General
- Non-smoking rooms
- Facilities for disabled guests
- Elevator
- Safe
- Heating
- Hypoallergenic room available
- Smoke-free property
- Wifi in all areas
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Thermometers for guests provided by property
- Face masks for guests available
Food & Drink
- Restaurant
- Special diet meals (on request)
- Kids' meals
- Wine/Champagne
- Fruit
- Coffee house on site
Safety & security
- 24-hour security
- Key card access
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Accessible parking
Outdoors
- Garden
- Terrace
- BBQ facilities
- Sun deck
- Outdoor furniture
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Internet
- Internet
- Wifi
- Free Wifi
Entertainment & Family Services
- Board games/Puzzles
- Indoor play area
Accessibility
- Wheelchair accessible
- Toilet with grab rails
Transportation
- Airport pickup
- Airport drop-off
Pool and Spa
- Beach chairs/Loungers
- Swimming pool
Front Desk Services
- Invoice provided
House Rules
Check-in:
16:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club
The Fine Print
Our Full Board plan offers a luxurious experience with all meals included in the hotel's main restaurant, where you'll have the opportunity to enjoy the breakfast buffet, a la carte lunch and dinner accompanied by beverages such as juice, water, soft drinks and house wine. Along with this the program provides a stocked mini-bar in your room, meals and drinks from the Restobar - whose a la carte menu is available 12 hours per day - and practical lunch boxes for your expeditions. Stay connected with free WIFI in rooms and common areas, access to the spa, climatized pool, gym and saunaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Frequently Asked Questions
The check-in time is 16:00 and check-out is 12:00.
Río Serrano Hotel + Spa is situated at Sector Río Serrano, Torres del Paine, Chile.
Río Serrano Hotel + Spa offers room types such as Classic Double or Twin Room, Classic Twin or Double room - All Inclusive, Superior Double or Twin Room with Mountain View and Standard Double or Twin Room.
Free on-site parking is available for guests.
Guests can use the outdoor pool at Río Serrano Hotel + Spa throughout the year.
Guests can arrange transportation to and from the airport for a fee at Río Serrano Hotel + Spa.
On-site entertainment at Río Serrano Hotel + Spa includes options such as Temporary art galleries, Movie nights, Tour or class about local culture and Live music/Performance.
Families traveling with children can enjoy facilities such as Board games/Puzzles and Indoor play area at Río Serrano Hotel + Spa.
The accommodation is approximately 83 km away from Teniente Julio Gallardo Airport.
The property is around 27.0 km from the city center.
Río Serrano Hotel + Spa offers services for business travelers, including Meeting/Banquet facilities and Fax/Photocopying.
Nightly rates at hotel start from CLP 520,628.
Río Serrano Hotel + Spa has an on-site restaurant.
Hotel staff at Río Serrano Hotel + Spa provide assistance in English and Spanish.
Multiple mobility-support features are available at Río Serrano Hotel + Spa, such as Facilities for disabled guests, Accessible parking and Toilet with grab rails, helping guests move around the property more comfortably.
Multiple spa and wellness facilities are available on site at Río Serrano Hotel + Spa, including Sauna, Spa, Public Bath, Body wrap, Spa facilities, Steam room, Spa lounge/Relaxation area, Spa/Wellness packages, Back massage, Neck massage, Foot massage, Couples' massage, Head massage, Hand massage and Full-body massage.
Guests will find Portería Río Serrano reachable within minutes’ walk.
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