Hotel El Ciervo
General Korner 241, Villarrica, Chile
Very good
187 reviews
Most popular services
Restaurant
Pets allowed
Bar
24-hour front desk
Sauna
Non-smoking rooms
Business centre
Free parking
Internet
Safety deposit box
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Daily maid service
Rooms
Choose dates to see prices
Standard Double Room
Guests: 2
Area: 20 m²
BedRoom
1 x Full bed(s) (131-150 cm wide)
Room description:
Features heating, cable TV and private bathroom.
General:
Safe, Iron, Ironing facilities, Fan, Heating, Carpeted, Interconnecting room(s) available, Private entrance, Trash cans, Fire extinguisher, Key access, Air conditioning
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV, Mobile hotspot device
Living Area:
Sitting area, Dining area
Services:
Wake-up service, Executive lounge access
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Outdoors:
Outdoor furniture, Outdoor dining area
Accessibility:
Entire unit located on ground floor, Upper floors accessible by stairs only, Raised toilet, Lower sink
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Pool with a view, Pool towels, Shallow end
View:
Inner courtyard view
Layout:
Window
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner
Superior room - Main Building
Guests: 3
Area: 27 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
Bright and spacious, this room features heating, cable TV, garden and lake views, and private bathroom.
General:
Safe, Iron, Ironing facilities, Fan, Heating, Hardwood or parquet floors, Trash cans, Smoke Alarm, Fire extinguisher, Key access, Air conditioning
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV, Mobile hotspot device
Living Area:
Desk, Sitting area, Dining area
View:
View, Lake view, Garden view, Pool view, Landmark view
Services:
Wake-up service, Executive lounge access
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Outdoors:
Outdoor furniture, Outdoor dining area
Accessibility:
Upper floors accessible by stairs only, Entire unit wheelchair accessible, Adapted bath, Roll-in shower, Raised toilet, Lower sink
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Pool towels, Shallow end
Layout:
Window
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner
Suite - Main Building
Guests: 3
Area: 35 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
Spacious room featuring king size bed, garden and lake views, heating, fireplace, cable TV and private bathroom.
General:
Safe, Iron, Ironing facilities, Fan, Heating, Hardwood or parquet floors, Trash cans, Smoke Alarm, Fire extinguisher, Key access, Air conditioning
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV, Mobile hotspot device
Living Area:
Desk, Sitting area, Fireplace, Sofa, Dining area
View:
View, Lake view, Garden view, Landmark view
Services:
Wake-up service, Executive lounge access
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Outdoors:
Outdoor furniture, Outdoor dining area
Accessibility:
Upper floors accessible by stairs only, Raised toilet, Lower sink
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Pool with a view, Pool towels, Shallow end
Layout:
Window
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner
Family Room
Guests: 5
Area: 24 m²
BedRoom
3 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
This family room's special feature is the pool with a view. Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, executive lounge access, a seating area as well as an inner courtyard view. The unit offers 4 beds.
General:
Safe, Iron, Ironing facilities, Fan, Heating, Carpeted, Private entrance, Trash cans, Fire extinguisher, Key access, Air conditioning
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV, Mobile hotspot device
Living Area:
Sitting area, Sofa, Dining area
Services:
Wake-up service, Executive lounge access
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Outdoors:
Outdoor furniture, Outdoor dining area
Accessibility:
Entire unit located on ground floor, Raised toilet, Lower sink
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Pool with a view, Pool towels, Shallow end
View:
Inner courtyard view
Layout:
Window
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner
Standard Twin Room
Guests: 3
Area: 22 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
1 x Full bed(s) (131-150 cm wide)
Room description:
The pool with a view is the standout feature of this twin room. Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, executive lounge access, a seating area as well as an inner courtyard view. The unit has 2 beds.
General:
Safe, Iron, Ironing facilities, Fan, Heating, Carpeted, Private entrance, Trash cans, Fire extinguisher, Key access, Air conditioning
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV, Mobile hotspot device
Living Area:
Sitting area, Dining area
Services:
Wake-up service, Executive lounge access
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Outdoors:
Outdoor furniture, Outdoor dining area
Accessibility:
Entire unit located on ground floor, Raised toilet, Lower sink
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Pool with a view, Pool towels, Shallow end
View:
Inner courtyard view
Layout:
Window
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner
Traveler's reviews
8.5
Very good
187 reviews
Staff
10
Facility
9.02
Cleanliness
9.07
Comfort
8.6
Location
9.54
Price quality
8.11
Area Info
Restaurants & cafes
Aromas y Sabores Gourmet
24 km
Agora
24 km
Piedra Negra
25 km
Verde Pistacho
40 m
Al Buen Tenedor
40 m
Puelche Restaurant
50 m
Ski lifts
Juncalillo Ski Lift
35 km
Andarivel 7
37 km
Lift 8
37 km
Closest airports
La Araucanía International Airport
57 km
Pichoy Airport
97 km
Natural Beauty
Lago Villarrica
0 m
Facilities - Hotel El Ciervo
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Business center
- Laundry
- Dry cleaning
- Ironing service
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Shared lounge/TV area
- Daily housekeeping
- Pet bowls
General
- Pet friendly
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Safe
- Heating
- Smoke-free property
- Air conditioning
- Designated smoking area
- Wifi in all areas
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
- Face masks for guests available
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Special diet meals (on request)
- Kids' meals
- Wine/Champagne
- Fruit
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (seasonal)
- Outdoor furniture
Safety & security
- Key access
- Security alarm
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
Pool and Spa
- Plunge pool
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Internet
- Internet
- Wifi
- Free Wifi
Activities
- Sauna
- Beach
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses, and other tableware sanitized
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club
The Fine Print
LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19% To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
Frequently Asked Questions
Check-in is from 15:00 and check-out is by 12:00.
Hotel El Ciervo is situated at General Korner 241, Villarrica, Chile.
Rooms available at hotel include Standard Double Room and Superior room - Main Building.
Yes, guests can park free of charge at the property.
Pet-friendly rooms are available at Hotel El Ciervo, subject to availability.
Guests can enjoy multiple pools on site at Hotel El Ciervo, such as outdoor pool (seasonal) and plunge pool.
Hotel El Ciervo offers an airport transfer service for guest convenience.
Guests can use the sauna available at Hotel El Ciervo during their stay.
La Araucanía International Airport can be reached within a distance of about 57 km.
The property is approximately 550 m from the city center.
Hotel El Ciervo provides facilities suitable for business trips, such as Meeting/Banquet facilities, Business center and Fax/Photocopying.
Nightly rates at hotel start from CLP 275,838.
Hotel El Ciervo offers several on-site food and drink options, including Restaurant and Bar.
Lunch and dinner are available at Hotel El Ciervo for CLP 11,380 and CLP 11,380 per guest.
Guests can communicate with the staff at Hotel El Ciervo in Spanish.
Hotel El Ciervo provides Facilities for disabled guests to support guests with mobility requirements.
Villarrica National Park can be reached on foot in approximately minutes.
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